iVoxx - Hosted VoIP telephony - Cloud communications solutions for small businesses
Milton Keynes Office: 01908 921 922
Motherwell Office: 01698 909 908
Belfast Office: 02829 990 980
  • Home
  • About
    • Careers
    • Testimonials
    • Charity
  • Products
    • iVoxx Office
  • Support
    • What is VoIP?
    • Frequently Asked Questions
    • Small Business Hosted
    • Glossary
    • Report a fault
    • UK Dialing Codes
  • Partners
    • Partner Signup
    • Order Online >
      • Referral Scheme
  • News
    • Cisco EoL Notices
    • iVoxx focusses on channel partner recruitment
    • iVoxx launches channel-only Hosted VoIP service
    • Voicemail Phishing - Don't get caught out
  • Contact
  • Try Free
    • Portal
    • Dashboard
  • Router

Voicemail Phishing is on the rise - Don't be a victim!

Picture
If your inbox is anything like mine then throughout the day you are likely to be receiving a steady flow of emails - some expected, some are nice surprises but some are just down right nasty. Phishing emails are definitely in the latter category and, unfortunately, it seems they are becoming ever more frequent and more accurate making it increasingly difficult to decide what's legitimate and what's not.

So what's that got to do with voicemail then? With the increasing use of voicemail-to-email services this is just another way the sneaky phishers are trying to trick you so it's important you be vigilant and know what to look out for. The following guide will help you spot a phishing scam and avoid becoming a victim.

Below are two screen shots showing two emails apparently telling me I have a voicemail message. Only one is legitimate and the other will have a nasty surprise but which is which?

Picture
Smells Phishy: Exhibit A, but is it genuine?
Picture
Clone Phish: Exhibit B, A phake hake?
As you can see there are a number of differences in terms of format and layout but if you take nothing away from this guide then make sure you look at the attachments. Our genuine voicemail-to-email message will simply send you a .wav (or Waveform audio format) file. The fake email has a .zip file attachment which is a method of compressing multiple attachments so that they can be easily sent via email. Unfortunately, the less savoury side of the web use this as a delivery method for viruses, malware, etc.

As good practise, unless you know, trust and are expecting a .zip fiile from the sender I always tend to delete it without a second thought.

That's all well and good but one of the key benefits of voicemail-to-email is that you can instantly listen to and react to your voicemail messages through your smartphone so what should you be looking for? Again, the following images show a genuine and fake phising email message sent to my Apple iPhone
Picture
Exhibit A: Top
Picture
Exhibit A: Bottom
Picture
Exhibit B: Top
Picture
Exhibit B: Bottom
Yet again, there is very little to choose between them apart from the file attachment. .wav is our genuine voicemail-to-email and the .zip is the fake phishing email. Also, but don't rely on this content being present each time you receive and phishing email, I have no idea who "Alinta Gas" is.
Home
About
Products
Support
Partners
Contact
Terms & Conditions
Privacy Policy
Cookie Policy

Sitemap

Working with...

Telephone: 01908 921 922 
Email: [email protected]
Contact Address: 300 Silbury Boulevard | Milton Keynes | Buckinghamshire | United Kingdom | MK9 2AZ
Picture
Help raise over £1000 for Speed of Sight
Copyright (c) iVoxx 2009 - 2025